Plastic Bank Electronic Communications Policy

Plastic Bank is required to provide you with certain information in writing. This Electronic Communications Policy describes how we’ll provide that information to you.

This policy is a part of our Terms of Use. By using any of Plastic Bank’s services, you’re agreeing to this policy and our Terms of Use.


1. Information Plastic Bank Will Send You

Plastic Bank will sometimes need to send you important messages about your use of Plastic Bank’s website, mobile apps or other services (collectively, our “Services”). This policy covers all of those messages, including the terms, policies and user agreements applicable to your use of the Services, billing statements, transaction information, privacy disclosures, tax statements and other legal documents that will be provided to you electronically (collectively, the “Electronic Communications”).


2. Communications Will Be Sent Electronically

Under this policy, you give your consent for Plastic Bank to provide you with the Electronic Communications (including all legal terms and legally-required disclosures) electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. For example, if you click a button on Plastic Bank‘s website electronically, and language appearing next to the button informs you that you will agree to certain terms by clicking the button, then your click of the button will have the same legal effect as signing an agreement on paper.


3. Delivery of Information

Plastic Bank may provide you with Electronic Communications (a) by emailing them to you at the email address listed in your Plastic Bank account, (b) by posting them on the Plastic Bank website or mobile applications, or (c) by making them available via a website designated in an email notice to you.


4. Technical Requirements to Receive Electronic Communications

In order to receive Electronic Communications, you must have the following:

  • A computer or mobile device;
  • A connection to the Internet;
  • An internet browser that supports 128-bit encryption, with cookies enabled;
  • An active email address; and
  • Sufficient electronic storage space on your computer’s hard drive or other data storage unit and/or an installed printer to print disclosures.


5. Withdrawing Consent for Electronic Communications

You may withdraw your consent to receive Electronic Communications at any time by submitting a request to us at:

The Plastic Bank Recycling Corporatiom

Attn: Legal

215 – 800 West Pender

Vancouver, BC V6C2V6


Note that if you withdraw your consent to receive Electronic Communications, such withdrawal will only be effective after Plastic Bank has had a reasonable period of time to process your withdrawal (usually 3 months). Additionally, if you withdraw your consent to receive Electronic Communications, and Plastic Bank is required to send you paper copies of communications, Plastic Bank may cancel your access to the Services.

In order for Plastic Bank to send you paper copies, you must have a current mailing address on file in your Plastic Bank account. Plastic Bank reserves the right to charge you reasonable fees to cover the costs of sending you paper copies of Electronic Communications.


6. Updating Your Contact Information

To ensure that you receive Electronic Communications, you should make sure that the contact information in your Plastic Bank account is accurate. Plastic Bank is not responsible for your failure to receive Electronic Communications if you failed to update your contact information.

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